Refund Policy
Refund Policy — The Daily Drop
Refund Policy
Last Updated: May 26, 2026
At The Daily Drop, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging
- Proof of purchase is required
Certain items may not be eligible for return, including:
- Final sale items
- Gift cards
- Personalized or custom products
- Hygiene-related items
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at:
Please include:
- Your order number
- Photos of the issue
- A brief description
Refunds
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping fees are non-refundable unless the issue was caused by us.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The item arrived damaged
- The wrong item was sent
Cancellations
Orders may only be canceled within 12 hours of purchase. After processing begins, cancellations may no longer be possible.
Contact
For return or refund requests:
support@thedailydrop.com